Online purchases can be returned to any Harbor Freight store for exchange or refund within 90 days of purchase. Simply bring the item along with the packing slip of the order or order and we'll be happy to exchange or refund the purchase. If you don't have proof of purchase, obtain a return authorization by contacting Customer Service at 1-800-444-3353, Monday through Sunday, 6 a.m. to 6 p.m.
(PT). Be prepared to provide your order number and a brief description of the reason for the return. Most items can be returned to Harbor Freight for a full refund or exchange within 90 days. However, some items cannot be returned due to the hazardous waste present.
Other items may be subject to a restocking fee. Harbor Freight even has its own warranty, which can help you when a product breaks down through no fault of your own. If you're not satisfied with an item you purchased at a Harbor Freight store, your lead time for a smooth return is 90 days. Harbor Freight's warranty for hand tools is a lifetime, so you can return most hand tools whenever you want and it's not subject to a 90-day return policy.